Steffen is Head of Global HR Development & Recruitment at Falck, a leading international provider of ambulance and healthcare services. Falck operates in 35 countries and has more than 32,000 employees. His passion is to ignite behavioral changes at both individual and organizational level. Steffen holds a Master degree in Strategy, Organization, and Leadership and has extensive experience L&D field from his time as a management consultant. Steffen believes that technology can be a key enabler for behavioral change and help create an exceptional employee experience that drives organizational performance.